remaining open to others in sales and #businessdevelopment is a powerful and essential trait that can make a significant difference in building strong relationships and trust and ultimately driving successful outcomes.

when you are open and genuine with your clients, that builds #trust. when people feel that you are transparent and honest, they are more likely to feel comfortable doing business with you. (how to hack: prioritize those with whom you find an #authentic connection. deprioritize relationships that feel like work.)

being open means actively listening to your client's needs, concerns, and feedback. by truly understanding the client's requirements, you can tailor your approach to meet their specific needs, increasing the chances of closing a deal. (how to hack: embrace the 80/20 rule, avoid anticipatory listening -- especially tough for #lawyers who are trained to problem solve - but do-able!)

being open allows you to connect with your customers on a deeper level. when you show #empathy and understanding, that fosters a sense of connection and rapport. this emotional connection can set you apart from competitors and make customers more inclined to choose you over others. (how to hack: adopt a go-giver mindset; what can you give or share with this person that will help them?)

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